At Carrspire, we aim to deliver your orders safely and efficiently. Please read our shipping policy carefully to understand our shipping process and timelines.

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Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During high-demand periods or sales events, processing times may be slightly delayed.

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Shipping Timeline

Estimated delivery timelines:

• Metro Cities: 3–7 business days
• Other Locations: 5–10 business days
• Remote Areas: Delivery may take additional time depending on courier availability.

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

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Shipping Charges

• Free shipping may be available on selected products or promotional offers.
• Any applicable shipping charges will be displayed during checkout before payment.

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Order Tracking

Once your order is shipped:

• Tracking details will be shared via email or SMS.
• Customers can also track their order through the “Track Order” section on our website.

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Cash on Delivery (COD)

• Cash on Delivery may be available for selected locations and products.
• Carrspire reserves the right to restrict COD on certain orders based on serviceability or order value.

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Delivery Attempts

• Courier partners may attempt delivery multiple times.
• If the customer is unavailable after repeated attempts, the order may be returned to us.

Additional shipping charges may apply for re-shipment requests.

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Damaged Packages

If the package appears damaged during delivery:

• Please record an unboxing video immediately after receiving the package.
• Contact our support team within 24 hours of delivery with images/videos for assistance.

Claims submitted without proper proof may not be eligible for review.

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Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Carrspire will not be responsible for delays or failed deliveries caused by:

• Incorrect address
• Incorrect contact number
• Incomplete delivery information

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International Shipping

International shipping availability may vary depending on location.

Additional charges such as:

• Customs duties
• Import taxes
• Local handling fees

may apply and are the responsibility of the customer.

Delivery timelines for international orders may vary based on customs clearance and courier operations.

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Delayed or Lost Shipments

While we work with reliable courier partners, Carrspire is not liable for delays caused by:

• Natural disasters
• Transport disruptions
• Customs clearance delays
• Courier service issues beyond our control

If your shipment is significantly delayed, please contact our support team for assistance.

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Contact Us

For shipping-related support:

Carrspire

Email: support@carrspire.com